1/29/2024 0 Comments Registered airmail tracking![]() The date is listed next to the 'Add to Cart' button and at the top of the listing description. ![]() Look on the listing page for the shipping date of a preorder product. Please note, supplier dates can change check the product listing for the most up to date information. When the item arrives in stock, your preorder will ship and you will receive a shipping notification. When you place a preorder, your payment will be taken immediately and you will receive email confirmation of your order. Please check with your local authorities for more information. If you are outside the UK/USA you may have to pay customs/duties if your country charges for importing packages. Within the UK and USA the price you see is the price you pay - you won't be charged any extra fees. Will I be charged any shipping, customs or duties fees? Do I get a tracking number with my order?Ĭurrently, all orders ship without a tracking number, but we will soon be offering the ability to upgrade to a tracked delivery service. How much does shipping cost?įor most countries including the US and UK, shipping is free. Non-UK orders ship by Royal Mail International Airmail, which usually takes 10-15 working days after despatch, but may take up to 30 days if the item is held by your country's customs officers.ĭeliveries can take longer to arrive at busy periods, such as Christmas, or during emergency situations such as the coronavirus pandemic. UK orders ship by Royal Mail, which should arrive in two to five working days after despatch (but occasionally can take longer). It can take a little longer at busy times, like the Christmas period. ![]() If you order an in stock item by 1pm (UK time), your order will ship the same day from Monday to Friday. You can find out more on our About Us page. It's also full of real, live, (friendly!) humans. If you purchased the product from one of our dealers, please contact them to process the return.Yes! Merchoid is an award-winning company with seven years' internet retail experience. Please have your delivery note or invoice number to hand when getting in touch. Alternatively if you cannot phone us during our working hours, please send an email to and we will reply with the details. You will then be given all the details you need to make the return as quick and efficient as possible. Should you have a product you would like to return, please give us a call (+44 (0) 1420 89007) first, so that we can authorise the return. Failure to pay these charges will result in your parcel being returned and a 25% restocking fee (of original invoice value) being applied to your order. For further information please contact your local customs office before placing your order. R&G has no control over these charges and cannot predict their amount. You are responsible for payment of any such import duties and taxes. Please note your goods may be subject to import duties and taxes which will be levied when the order reaches the delivery address. Please help us and our delivery companies by taking extra care with the address details to ensure they are correct. You can make an overseas order on our website. Internationally this varies but tracking details will be provided to easily track your order when in transit. Generally in the UK you can expect to receive your parts within 5 working days (excluding weekends and UK bank holidays) of placing the order, depending on stock availability. Our shipping charges are based on the weight of the consignment and our standard delivery method by DPD next day (within the UK) or Royal Mail Airmail (country dependant) for international customers. All of our packages - international and domestic are dispatched using only trusted couriers (DPD, DHL, Royal Mail and Parcel Force) where a signature is required upon delivery.
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